This is one transition that’s not going so smoothly.
Meanwhile, we’ve finally decided to cancel our cable TV, because we’re tired of spending half our lives on the phone with Comcast customer support or waiting for their contracted technicians to never arrive. We’d love to switch to another provider for broadband service, but alas, Comcast has a lock on our building. How is this even legal?
I hope Julius Genachowski and the new FCC will do the right thing and either revoke Comcast’s franchise license or get some actual competition in the marketplace. Maybe Genachowski can do what outgoing FCC Chair Kevin Martin tried to do but couldn’t — break cable’s “premium package” platform into ala carte offerings. Martin totally had the right idea there. On the other hand, he’s taken to calling the disastrous DTV transition his “legacy.” Heckuva job, Kev!